Field Service Engineer

    Reports to: Field Service Manager

    Status: Full Time, Exempt

    Salary: $85-95,000

    *We sincerely hope this position catches your eye and you decide to apply. In that case, as part of our application process, we ask that you follow this link to take a brief (5 minutes or so) personality survey that helps us make JCS the best place possible for our employees.*

    https://go.cultureindex.com/s/TOHEiidIbm

    JCS, a leader in the manufacturing of food processing equipment, has a full-time opportunity for a hands-on Field Service Engineer. If you enjoy always facing a new challenge and experiencing different environments, we have the job for you!

    What you will be doing:

    The Field Service Engineer delivers support to our internal team and customers by providing site management, process solutions, automation solutions, and troubleshooting services. This is a hands on role who must understand both process applications and system functionality for both new and existing equipment.

    Minimum Qualifications:

    • 3-5 years’ experience in service-related functions.
    • Strong working knowledge of software (preferably with PLC programming) and hardware applications, including instrumentation testing and calibration equipment.
    • Hands-on experience with the repair and service of process-related machines and products.
    • Knowledge and hands-on experience working with processes that require pressure, flow, and temperature control and balancing (pasteurization and ultra pasteurization systems experience is a plus)
    • Prior technical, mechanical, and electrical training. Must be able to read and work with electrical schematics, Process and instrumentation diagrams (P&IDs) and other related drawings.
    • A valid driver’s license.
    • Ability to work irregular hours, including overnight, with 40% - 60% travel. Travel may consist of 1 day to 2 weeks at a given time.

    Responsibilities:

    · Establish and maintain a continuous positive relationship with customers, including support and follow-up on customers' concerns and problems

    · Troubleshooting and fault-finding services on site, on line, and by phone

    · Perform and execute Factory Acceptance Testing

    · Site management, process engineering, mechanical engineering, controls and automation engineering for installation, start-up and commissioning of JCS engineered systems

    · Site acceptance testing – partner with customer, manage and/or support startup team for this function

    · Document and maintain written records of services performed on behalf of JCS

    *JCS is founded on the principles of respect, integrity, trust, wellness, and excellence. These universal principles guide us in achieving the personal satisfaction of providing well-engineered, innovative solutions for our customers' processing plants. Working at JCS is like working with family. In addition to all the free coffee you can drink, we offer competitive pay with a full array of benefits, including:

    · Nine paid holidays

    · Paid time off (PTO)

    · Health and dental insurance with a generous premium contribution by JCS

    · Short-term and long-term disability insurance, paid by the company

    · Group life Insurance, paid by the company

    · A 401(k) Retirement Savings Plan, currently with a matching contribution
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